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Terms and Conditions

Terms and Conditions – DK Social Technologies
Scope
Contractual Partner
Conclusion of Contract
Right of Revocation
Prices and Shipping Costs
Delivery
Payment
Retention of Title
Dispute Resolution

Scope These General Terms and Conditions (T&Cs) apply to all deliveries from DK Social Technologies Unternehmergesellschaft (haftungsbeschränkt) to consumers. A consumer is any natural person who enters into a legal transaction for purposes that are predominantly neither commercial nor related to their independent professional activity.

Contractual Partner The purchase contract is concluded with:
DK Social Technologies Unternehmergesellschaft (haftungsbeschränkt)
Managing Director: Daniel Kling
Commercial Register: Mannheim District Court
Commercial Register Number: HRB 727724
Conclusion of Contract
The presentation of products in the online shop does not constitute a legally binding offer, but merely an invitation to place an order. By clicking the [Buy/Order with Payment] button, you submit a binding order for the items listed on the order page. The purchase contract is concluded when we accept your order by sending an order confirmation via email immediately after receiving your order.
Right of Revocation If you are a consumer (i.e., a natural person placing an order for a purpose that cannot be attributed to your commercial or independent professional activity), you have a right of revocation in accordance with statutory provisions. If you, as a consumer, exercise your right of revocation under Section 4.1, you shall bear the regular costs of returning the goods. The following provisions apply to the right of revocation in detail: Revocation Policy¹
Right of Revocation

You have the right to revoke this contract within fourteen days without stating any reasons. The revocation period is fourteen days from the day on which you, or a third party designated by you who is not the carrier, took possession of the goods. To exercise your right of revocation, you must inform us, DK Social Technologies Unternehmergesellschaft (haftungsbeschränkt), Tulpenweg 2, 76646 Bruchsal, Email: email@dk-social-technologies.com, of your decision to revoke this contract by means of a clear statement (e.g., a letter sent by post, fax, or email). You may use the attached sample revocation form, although this is not mandatory. You can also electronically complete and submit the sample revocation form or another clear statement on our website. If you make use of this option, we will immediately send you a confirmation (e.g., by email) of the receipt of such a revocation. To meet the revocation deadline, it is sufficient for you to send the notification of exercising your right of revocation before the revocation period expires.

To exercise your right of revocation, you must inform us, DK Social Technologies Unternehmergesellschaft (haftungsbeschränkt), Tulpenweg 2, 76646 Bruchsal, Email: email@dk-social-technologies.com, of your decision to revoke this contract by means of a clear statement (e.g., a letter sent by post, fax, or email). You may use the attached sample revocation form, although this is not mandatory. You can also electronically complete and submit the sample revocation form or another clear statement on our website. If you make use of this option, we will immediately send you a confirmation (e.g., by email) of the receipt of such a revocation. To meet the revocation deadline, it is sufficient for you to send the notification of exercising your right of revocation before the revocation period expires.
Consequences of Revocation

If you revoke this contract, we will refund all payments received from you, including delivery costs (except for additional costs resulting from your choice of a delivery method other than the cheapest standard delivery offered by us), without undue delay and no later than fourteen days from the day we receive your notification of revocation of this contract. For this refund, we will use the same payment method that you used for the original transaction unless expressly agreed otherwise with you; in no case will you be charged fees for this refund. We may withhold the refund until we have received the goods back or until you have provided proof that you have returned the goods, whichever is earlier. You must return or hand over the goods to us or to (insert the name and address of the person authorized by you to receive the goods, if applicable) without undue delay and in any case no later than fourteen days from the day you inform us of the revocation of this contract. The deadline is met if you send the goods before the fourteen-day period expires. You shall bear the direct costs of returning the goods. You are only liable for any diminished value of the goods if this loss in value is due to handling that is not necessary for examining the nature, characteristics, and functionality of the goods.

End of Revocation Policy ¹

This revocation policy does not apply to the separate delivery of goods. The right of revocation does not apply to goods that are not prefabricated and for whose production an individual selection or specification by the consumer is decisive or which are clearly tailored to the personal needs of the consumer.

Prices and Shipping

Costs The prices stated on the product pages include statutory VAT and other price components. In addition to the stated prices, we charge shipping costs for delivery, which vary depending on the order and item. The shipping costs will be clearly indicated on the product pages, in the shopping cart system, and on the order page.Delivery The delivery time is up to 14 days. Any deviating delivery times will be indicated on the respective product page.

Payment
Payment can be made either by bank transfer in advance or via PayPal. If you choose the advance payment option, we will provide our bank details in the order confirmation, and the goods will be delivered after receipt of payment.
Retention of Title The goods remain our property until full payment has been received.
Dispute Resolution

The EU Commission has created an internet platform for the online resolution of disputes. The platform serves as a contact point for the out-of-court resolution of disputes concerning contractual obligations arising from online purchase contracts. Further information is available at the following link: http://ec.europa.eu/consumers/odr We are neither willing nor obliged to participate in dispute resolution proceedings before a consumer arbitration board.

Our revocation form in .pdf format is available here.